Contact us
Phone and E-Mail contacts for all countries in EMEA
Feedback
We welcome your comments on our service & support operations. Please click here to download the e-mail form.
News
24 July 2007 Smiths Detection awarded initial contract to supply M4 JCAD, the U.S. Military’s new generation chemical agent detector [more]
8 June 2007 Smiths Detection introduces multi-sensor handheld chemical identifier for emergency responders [more]
22 May 2007 Smiths Detection launches new hand-held biological agent detector - Bio-Seeq Plus [more]
22 May 2007 Smiths Detection to help protect Swedish defence forces against chemical warfare agents [more]
15 May 2007 Smiths Detection chosen to commercialise early warning system for chemical terrorist attacks [more]
Service contracts
Smiths Detection offers a wide range of Service Contracts which allow our customers to protect their investment in Smiths Detection products and provides peace of mind. Our Service Contract solutions are cost-effective programs designed to eliminate unplanned maintenance and emergency repair expense and minimize unexpected downtime.
Post Warranty & Service Agreements
Smiths Detection offers cost-effective Service Agreements for our full line of X-ray and trace products. In addition to our standard variety of support plans, we can also customize a plan to the individual needs of the customer. This service provides our customers with the factory recommended maintenance and safety inspections for their Smiths Detection equipment and is performed by Smiths Detection certified Field Service Engineers.
Preventative Maintenance & Radiation Surveys
This service provides our customers with the factory recommended maintenance and safety inspections for their Smiths Detection equipment and is performed by Smiths Detection Certified Field Service Engineers.
System Account Specialist (SAS) Program
We also offer a System Account Specialist coverage option for those customers who have a quantity of equipment within close proximity to each other. In this arrangement, we will place a Smiths Detection Field Service Engineer at the customer location to provide immediate, focused support and regular maintenance.
For more information on how these services can benefit your organization please contact your local service office using the 'Contact us' section on this page.
Post Warranty & Service Agreements
Smiths Detection offers cost-effective Service Agreements for our full line of X-ray and trace products. In addition to our standard variety of support plans, we can also customize a plan to the individual needs of the customer. This service provides our customers with the factory recommended maintenance and safety inspections for their Smiths Detection equipment and is performed by Smiths Detection certified Field Service Engineers.
Preventative Maintenance & Radiation Surveys
This service provides our customers with the factory recommended maintenance and safety inspections for their Smiths Detection equipment and is performed by Smiths Detection Certified Field Service Engineers.
System Account Specialist (SAS) Program
We also offer a System Account Specialist coverage option for those customers who have a quantity of equipment within close proximity to each other. In this arrangement, we will place a Smiths Detection Field Service Engineer at the customer location to provide immediate, focused support and regular maintenance.
For more information on how these services can benefit your organization please contact your local service office using the 'Contact us' section on this page.