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Phone and E-Mail contacts for all countries in EMEA
Feedback
We welcome your comments on our service & support operations. Please click here to download the e-mail form.
News
24 July 2007 Smiths Detection awarded initial contract to supply M4 JCAD, the U.S. Military’s new generation chemical agent detector [more]
8 June 2007 Smiths Detection introduces multi-sensor handheld chemical identifier for emergency responders [more]
22 May 2007 Smiths Detection launches new hand-held biological agent detector - Bio-Seeq Plus [more]
22 May 2007 Smiths Detection to help protect Swedish defence forces against chemical warfare agents [more]
15 May 2007 Smiths Detection chosen to commercialise early warning system for chemical terrorist attacks [more]
Parts & logistics
Our Service Operation has implemented a complete materials management system to ensure rapid delivery of original Smiths Detection parts and supplies to the field. We operate multiple warehouse locations with our logistics centers for reliable and quick delivery of the parts necessary to effect repairs and to have your systems up and running in the shortest possible time frame.
Original Equipment – Original Supplies
Smiths Detection manufactures a full line of OEM parts and consumables for your Smiths equipment. All of our spare parts & consumables provide our customers with the highest quality products to ensure maximum performance and safety standard for your Smiths Detection equipment.
Materials Requirements Planning (MRP)
In addition to monitoring our consumption rates by part number and stocking accordingly, we also proactively anticipate our customers’ consumables needs to ensure availability when they are needed.
Distribution Logistics & Warehousing
We are able to fill most parts and consumable orders the same day they are received through our network of remote warehouses. By bringing required material closer to the point-of-use, it allows for higher equipment operational availability so your products are ready when you need them. Combining multiple warehouse locations with our logistics centers assures you with timely order processing and quick, reliable delivery.
Shipping methods
We will ship parts and consumables by any method desired by our customers.
For more information on how these services can benefit your organization please contact your local service office using the 'Contact us' section on this page.
Original Equipment – Original Supplies
Smiths Detection manufactures a full line of OEM parts and consumables for your Smiths equipment. All of our spare parts & consumables provide our customers with the highest quality products to ensure maximum performance and safety standard for your Smiths Detection equipment.
Materials Requirements Planning (MRP)
In addition to monitoring our consumption rates by part number and stocking accordingly, we also proactively anticipate our customers’ consumables needs to ensure availability when they are needed.
Distribution Logistics & Warehousing
We are able to fill most parts and consumable orders the same day they are received through our network of remote warehouses. By bringing required material closer to the point-of-use, it allows for higher equipment operational availability so your products are ready when you need them. Combining multiple warehouse locations with our logistics centers assures you with timely order processing and quick, reliable delivery.
Shipping methods
We will ship parts and consumables by any method desired by our customers.
For more information on how these services can benefit your organization please contact your local service office using the 'Contact us' section on this page.